1. The following procedures shall be followed to ensure that respectful attention is given to parental concerns, along with Board support for appropriate professional conduct and for the integrity of the educational program.
2. The Board and the Association agree that every reasonable effort shall be made by teachers and Administrative Officers to resolve parental concerns at the school level.
3. If resolution is not reached at the school level, parental concerns may be presented to the Superintendent or designate.
4. If resolution is not reached by the Superintendent or designate, parental concerns may be presented to the Board for resolution.